Return & Refund Policy for Ayurveda Products
At our store, your satisfaction is our top priority. We understand that sometimes you may need to return or exchange a product. Please read our policy carefully:
1. Eligibility for Returns
- Products must be unused, unopened, and in their original packaging.
- Returns must be requested within 7 days of delivery.
- Products that are damaged during shipping or received incorrectly are eligible for a return or replacement.
2. Non-Returnable Items
- Opened or partially used products.
- Products past their expiry date.
- Clearance or promotional items (if specified at the time of purchase).
3. Return Process
- Contact our customer support team within 7 days of receiving your order with your order number and reason for return.
- Our team will guide you through the return process and provide instructions for shipping the product back.
- Ensure the product is securely packed to avoid damage during transit.
4. Refunds
- Refunds will be processed within 7–10 business days after we receive and inspect the returned product.
- Refunds will be issued to the original payment method used at the time of purchase.
- Shipping charges (if any) are non-refundable.
5. Replacements
- In case of defective or damaged products, replacements will be sent free of cost after verification.
- If the replacement is not available, a full refund will be issued.
6. Shipping Charges for Returns
- For defective or incorrect items, return shipping is covered by us.
- For other returns, the customer is responsible for the return shipping costs.
7. Contact Customer Support
For any questions, returns, or refunds, please reach out to our dedicated customer support team:
Email: aniket6352@gmail.com
We are committed to ensuring a smooth and hassle-free experience for our customers while maintaining the quality and integrity of our Ayurveda products.